Privacy Policy

Effective Date: 4 July 2025

This Privacy Policy outlines how Kwadha Associates (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website, www.kwadhaassociates.com (the “Website”), and when you engage with our tax and accounting consultancy services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, respectful, and lawful manner, in accordance with the laws of Uganda, including the Data Protection and Privacy Act, 2019, and the Data Protection and Privacy Regulations, 2021.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: This includes your name, national identification number (NIN), passport number, and other official identifiers.
  • Contact Information: This includes your physical address, postal address, email address, and telephone number.
  • Financial Information: In the course of providing our services, we may collect information related to your income, expenses, assets, liabilities, tax status, and other financial data.
  • Employment Information: This may include your employer’s name, your position, and other details relevant to your tax and accounting needs.
  • Website Usage Information: We may collect non-personally identifiable information about your visit to our Website, such as your IP address, browser type, operating system, and the pages you accessed. This information is used to improve our Website and services.
  • Other Information: Any other information you voluntarily provide to us through our Website’s contact forms, email communications, or during the provision of our services.

2. How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you: When you fill out forms on our Website, subscribe to our newsletter, or directly engage with us for our consultancy services.
  • Through our Website: We may use cookies and similar technologies to collect information about your Browse activities. You can manage your cookie preferences through your browser settings.
  • From third parties: With your explicit consent, we may obtain information from third parties, such as financial institutions or government bodies, as necessary for the provision of our services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide our services: To deliver the tax and accounting consultancy services you have engaged us for.
  • To communicate with you: To respond to your inquiries, provide you with information about our services, and send you important updates.
  • For compliance: To comply with our legal and regulatory obligations, including those under Ugandan tax and financial laws.
  • To improve our services: To analyze how our Website and services are used, which helps us to enhance user experience and the quality of our offerings.
  • For marketing purposes: With your consent, we may send you newsletters, and information about our services that we believe may be of interest to you. You have the right to opt-out of these communications at any time.

4. Legal Basis for Processing Your Information

We will only process your personal information when we have a lawful basis to do so, which includes:

  • Your consent: Where you have given us explicit consent to process your information for a specific purpose.
  • Contractual necessity: Where the processing is necessary for the performance of a contract with you.
  • Legal obligation: Where the processing is necessary for us to comply with the law.
  • Legitimate interests: Where the processing is necessary for our legitimate interests, and where your fundamental rights and freedoms do not override those interests.

5. Sharing and Disclosure of Your Information

We will not sell, rent, or trade your personal information. We may, however, share your information with the following parties in limited circumstances:

  • Third-party service providers: We may engage reputable third-party service providers to assist us in delivering our services, such as IT support and data storage providers. These providers are contractually bound to protect your information and use it only for the purposes for which we disclose it to them.
  • Government authorities: We may disclose your information to the Uganda Revenue Authority (URA) and other relevant government bodies as required by law.
  • Legal and regulatory bodies: We may disclose your information to comply with a court order or other legal or regulatory requirements.
  • Professional advisors: We may share your information with our lawyers, auditors, and other professional advisors as necessary for the operation of our business.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include, but are not limited to, encryption, access controls, and secure data storage.

7. Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, and to comply with our legal and regulatory obligations.

8. Your Rights

Under the Data Protection and Privacy Act, 2019, you have the following rights regarding your personal information:

  • The right to access your information: You have the right to request a copy of the personal information we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
  • The right to erasure: You have the right to request that we delete your personal information, subject to certain legal and regulatory exceptions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • The right to object to processing: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
  • The right to withdraw consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our Website may use “cookies” to enhance your experience. Cookies are small text files that are placed on your device by websites that you visit. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly.

10. Links to Other Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please contact us at:

Kwadha Associates

[Insert Physical Address]

[Insert Email Address]

[Insert Phone Number]

This Privacy Policy is governed by the laws of the Republic of Uganda.

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